Today
What your host has handled since midnight.
On tonight
Latest calls
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Live orders
Every order your host has taken, refreshed as they land.
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Calls
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Tickets
Orders your host took. Read-only. Portata never edits an order.
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Host updates
Change what your host knows. Specials, hours and closures go live on your next call, no waiting on us. Anything that changes how your host sounds lives in Setup and comes to us for review first.
Specials
One per night, or pick "Every day" for something standing. Your host looks these up live, so they're never stale.
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Hours
24-hour time. Leave a day blank if you're closed. Your host reads these on every call and refuses to guess.
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Closed dates
One-offs like a holiday, a private event, a week off. Separate from your weekly hours so you never have to remember to set them back.
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Quinn's Shifts
When your AI host is on the phone, and where the call goes when it isn't. Live on your next call.
Hours in your local time zone. Leave a day blank for "off all day, forward every call". Same format as Hours (24-hour, dash between open and close).
Ordering Setup
Turn delivery, prepay, and after-hours order taking on or off. Live on your host's next call.
What your host knows
Facts your host looks up mid-call: the menu, parking, policies. Change these freely; they don't touch how your host sounds.
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Metrics
Last 30 days.
Calls per day
| Day | Calls | Orders | Left | To your team | Avg |
|---|---|---|---|---|---|
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Teach your host
Everything here becomes how your host answers the phone. Answer what you can, leave the rest. It saves as you go. Starred questions are the ones we can't build a host without.
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Sending for review doesn't put anything on your phone line. We read it, call your host ourselves, and only then does it go live. That call is the whole point.
Your host, as written
Activity
Every change that reached your host, and who made it. If a call ever goes sideways, this is where you find out what changed just before it.
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